Contact Us – My Disney Shop
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Contact Us

We are a family owned and operated business and aren't affiliated with Disney in any way. We aren't able to offer customer service for items purchased at Disney Stores, or for items you purchased yourself at the theme parks.

If you are contacting us because you'd like to make a return, please review our Returns Policy page first.

Mailing address:

My Disney Shop

353 Honeybee Lane

Polk City, FL 33868


Due to time constraints and the large number of emails we receive daily, if your question has been addressed in our Frequently Asked Questions section, we will not be able to respond to your email.

Here is the link to our Frequently Asked Questions page: